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    Frequently Asked Questions

    What are the benefits of having stainless steel jewelry plated with gold?

    Stainless steel is an ideal metal for jewelry as it's composition is such that it is resistant to tarnishing/rust, and because of this, it is hypoallergenic and does not result in skin discoloration.  Moreover, stainless steel is a durable metal, contributing to a more prolonged life for the jewelry.  

    How do I clean my jewelry?

    It is best to use a soft, non abrasive lint free cloth.  Alternatively, you can use mild soap with warm water and then wash away.  

    How should I care for my jewelry?

    Proper care will ensure a longer lifespan for your jewelry.  It is best not to shower or swim with your jewelry as it could potentially result in dulling over time.  

    Is there a lifetime warranty for my product?

    Absolutely!  We offer free replacements in the unlikely event of any defects for all our products.

    How many days do I have to return a product?

    If you are not happy with the product, you have 45 days from the date of receipt for a full refund or exchange provided the product is in unused condition with original, unaltered packaging.

    How do I submit a return request?

    Please email support@poshandprecious.com your name and order number. Instructions will be sent for the return process.

      

    Questions?  Please email support@poshandprecious.com

     

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    45 Day Returns

    If you are not satisfied for any reason, you will receive a full refund or exchange.

    Lifetime Warranty

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    Free for any orders over $30.